.png)
Join PulseOne on September 17th for a live event at the Microsoft Tech Center in Irvine, "The AI Advantage: Unleashing Copilot Agents Across Microsoft 365 and Dynamics 365". The event will feature speakers from Microsoft, Queue Associates, AvePoint, TouchBrick, and PulseOne to deliver insights and real-world strategies for integrating Copilot capabilities into your Microsoft 365 and Dynamics 365 workflows.
In this episode, Chad talks with Jason Melo, CTO and Co-Founder of TouchBrick, to explore its solution that strengthens organizational data security when working with generative AI chatbots. Jason holds over 15 years of expertise in developing secure, scalable systems across web, mobile, AI, blockchain, and cloud platforms.
Part 4 of 4:
As small and mid-sized businesses (SMBs) increasingly leverage data for AI initiatives, they face a critical challenge: how to utilize sensitive information while maintaining privacy, security, and compliance. Traditional approaches like redaction—simply removing or masking sensitive elements—often strip data of its utility for AI training and analysis.
Part 3 of 4:
As AI adoption accelerates among small and mid-sized businesses, the focus often centers on capabilities and benefits. However, equally important—yet frequently overlooked—are the significant risks associated with AI training data. From compliance violations to bias perpetuation, the data you use to train AI systems can introduce substantial business, legal, and reputational risks.
Part 1 of 4:
In today's rapidly evolving technological landscape, AI has moved from buzzword to business necessity. But for small and mid-sized businesses, the path to AI implementation isn't always clear. While enterprise organizations deploy dedicated data science teams and custom solutions, SMBs need more accessible approaches. This is where AI augmentation shines – offering targeted AI capabilities that enhance existing systems and workflows rather than replacing them wholesale.
Part 2 of 4:
The difference between AI success and failure often comes down to one crucial element: data quality. Even the most sophisticated AI systems will underperform or fail entirely when fed poor-quality data. For small and mid-sized businesses (SMBs) embarking on AI initiatives, effective data preparation isn't just a technical consideration—it's a strategic imperative.
In this episode, Chad speaks with William Newell, CEO and Co-Founder at SparxWorks, about insights on AI adoption for SMBs, emphasizing data readiness, clear objectives, and integration challenges.
Part 4 of 4:
Climate change is intensifying natural disasters, and IT outages are on the rise. Is your business prepared for floods, wildfires, or storms that disrupt entire regions? In this post, we explore forward-thinking strategies such as predictive analytics and Internet of Things (IoT) sensors to help SMBs stay ahead of emerging climate-driven risks.
Part 3 of 4:
Technology alone won’t save you when disaster hits. Even the most advanced IT systems can fail if employees don’t know their roles or communication lines crumble under stress. In this post, we explore how people, processes, and clear communication strategies elevate disaster recovery from a mere technology checklist to a robust, organization-wide discipline.
Part 2 of 4:
Once you recognize the hefty toll of ignoring disaster recovery, the next logical step is to build a resilient IT infrastructure. In this post, we explore strategies—from robust backups to cloud-based failover systems—that ensure your business can bounce back quickly when disaster strikes.
