Insights

Part Three

In Part Two of this series, we established the technical foundation for securing VoIP and messaging systems. The next challenge is turning that foundation into consistent, repeatable behavior across the organization. If expectations, workflows, and ownership aren’t clearly defined, security initiatives can stall.

To make communication security part of how your organization runs day-to-day, you need policies people can follow, controls that enforce those policies reliably, and a process for reviewing and adapting over time.

Part Two

In Part One of this series, we explored why secure messaging and VOIP matter, and how communication channels have become one of the most overlooked attack surfaces in modern organizations. Now that we understand why these tools are a critical part of your security posture, it’s time to look at how to strengthen them.

Every business, from enterprise to SMB, relies on voice and messaging platforms to stay connected. But without a proper security foundation, even the most advanced tools can become a liability.

Part One

You may think of email, firewalls, or endpoint protection when you imagine your security perimeter. But in today’s world, voice calls, chat apps, and real-time collaboration tools are equally rich targets for attack. Every call, every message, and every digital conversation is a potential point of compromise. Secure messaging and VoIP (Voice over Internet Protocol) create a critical barrier between your systems and your people, the final line of defense. By securing how your teams communicate, you help ensure that human trust can’t be turned into an attacker’s greatest weapon.

In today’s cybersecurity landscape, organizations should invest heavily in firewalls, endpoint detection, zero-trust architectures, intrusion detection systems, SIEM platforms, and strong encryption. These barriers are essential, and do stop many attacks. But there’s one attack vector that routinely bypasses technical defenses: social engineering.

At the end of the day, your employees are the last line of defense for when technology can’t recognize deception. If your employees are not trained, vigilant, and aligned with security protocols, a single manipulated click or crafty email can lead to devastating results.

On September 17th, PulseOne hosted our live Copilot event—The AI Advantage: Unleashing Copilot Agents Across Microsoft 365 and Dynamics 365—at Microsoft’s Tech Center in Irvine. With clear skies and a full room of attendees, the day was a great opportunity to learn, connect, and explore how AI is transforming the way we work. We’d like to extend our thanks to everyone who joined us in person and to those who supported behind the scenes. For those who couldn’t attend, here’s a detailed look back at the highlights.

At PulseOne, relationships are just as important as technology. And for over five years, Eric Anzalone has been at the heart of those relationships as the company’s Client Success Manager.

In this episode, Chad speaks with Andrew Evers, CTO of Infrascale, to discuss cloud-based data protection and disaster recovery for SMBs. Andrew has over two decades of experience in automation and product development, and has led teams in information technology, security, and regulated operations for several industries.

If your business works with the U.S. Department of Defense (DoD), the Cybersecurity Maturity Model Certification (CMMC) is something you can’t afford to ignore. CMMC was designed to make sure that contractors and subcontractors who handle sensitive government data, such as Federal Contract Information (FCI) or Controlled Unclassified Information (CUI), have the right protections in place.

As generative AI tools like Microsoft Copilot, ChatGPT, and Google Gemini become increasingly integrated into our daily workflows, they’re transforming how employees write, code, research, and collaborate. Their efficiency and accessibility make them indispensable in many industries, but their rapid adoption also brings a new layer of risk. Every time a user interacts with one of these platforms by asking a question, pasting in a document, or sharing snippets of proprietary code, there’s potential for sensitive data to slip into environments outside the organization’s control.

As artificial intelligence continues to transform the business landscape, today’s CEOs face critical decisions surrounding AI's role in the workplace. To navigate this rapidly evolving environment, it’s essential for leaders to have a clear grasp of the most important AI terminology and foundational concepts. Understanding what AI models are, what they can actually deliver for your business, the considerations for their secure implementation, and how to strategically leverage these technologies are now critical skills for executive leadership.