Insights

Investing in tools and systems that improve productivity has long been considered a necessary cost of doing business – a better set of tools creates a more productive workforce. In the 20th century, those kinds of technologies were essentially production-enhancing tools (think faster writing tools like the typewriter and word processors). Not all these improvements were required. Some companies did not feel the need to keep up with the latest trends. If you could afford them, great, but if you didn’t you still managed to get by.   

Everything fails. This is true for everything in life, including networks, databases and systems. No one can avoid failures and their lasting impacts. It is not so much the fact that they fail, but it is more about the costs and damage they leave behind, especially when considering IT downtime.