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Posts by:

Paul Freeman

Beyond IT: Integrating People and Processes into Disaster Recovery

Part 3 of 4:

Technology alone won’t save you when disaster hits. Even the most advanced IT systems can fail if employees don’t know their roles or communication lines crumble under stress. In this post, we explore how people, processes, and clear communication strategies elevate disaster recovery from a mere technology checklist to a robust, organization-wide discipline.

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The Cost of Inaction: Why SMBs Can’t Ignore Disaster Recovery

Part 1 of 4:

Natural disasters and disruptive incidents don’t discriminate based on company size. Yet many small and mid-sized businesses (SMBs) still don’t have a solid disaster recovery plan. In regulated industries like finance and healthcare, the stakes are even higher. In this post, we explore the real costs of ignoring disaster recovery—and why proactive planning can be the difference between resilience and ruin.

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Leveraging AI: A Comparison of the Top LLM Models for SMB Executives

Part 5 of 5:

Artificial Intelligence (AI) has become an essential tool for executives looking to gain a competitive edge, streamline operations, and improve decision-making. For small-to-medium business (SMB) executives, Large Language Models (LLMs) offer capabilities that were once reserved for enterprise-level organizations. From automating workflows to generating insightful analyses, these tools can help you stay ahead in a fast-paced market.

This blog post compares the leading LLM models available today, highlighting their strengths, limitations, and practical use cases. We’ll focus on ChatGPT, CoPilot Agents, Claude, Gemini, and Grok, providing insights into how each model can be a powerful tool for SMB executives. Additionally, we’ll examine how certain LLMs leverage tools like web search, vision, and text-to-video generation, providing added value through their subscriptions.

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Navigating AI Compliance and Ethical Challenges

Part 4 of 5:

Artificial intelligence (AI) offers unparalleled opportunities for businesses to innovate and grow. Yet, as powerful as AI can be, it also brings challenges—especially around data privacy, security, and ethical use. For small and medium-sized businesses (SMBs), understanding and addressing these issues is not just important but essential to mitigating risks, building trust, and maximizing AI’s benefits.

This article explores the compliance and ethical challenges posed by AI and offers actionable strategies to help SMBs navigate these complexities while leveraging tools like Microsoft Copilot responsibly.

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Is Your Business Ready for AI?

Part 1 of 5:

As artificial intelligence (AI) becomes increasingly essential in the modern business landscape, small and medium-sized businesses (SMBs) must evaluate their readiness to adopt this transformative technology. While 30% of SMBs plan to invest in AI soon, only 26% of companies using AI have achieved substantial value, highlighting a significant gap between adoption and impact. This article explores how SMBs can assess their AI readiness, aligning organizational culture and strategic goals to ensure successful integration.

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PulseOne: Your Partner in Cyber Risk Management & Cost Reduction

Part 5 of 5:

In today’s digital landscape, the threat of cyberattacks is ever-present, especially for small and medium-sized businesses (SMBs). Limited resources and expertise leave SMBs vulnerable, and the costs—both financial and reputational—can be devastating.

Cyber insurance offers protection, but premiums are rising, and insurers are demanding stricter security measures. Enter PulseOne: a trusted partner in cyber risk management that strengthens your cybersecurity and helps reduce costs, including cyber insurance premiums.

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Navigating the Cyber Insurance Market: A Practical Guide for SMB leaders

Part 4 of 5:

Cyber insurance is no longer a luxury—it’s a necessity for small-to-midsized businesses (SMBs) in today’s threat landscape. As cyberattacks grow more sophisticated and frequent, finding the right coverage can make or break your organization in the wake of an incident. But shopping for cyber insurance isn’t as simple as picking a policy off the shelf. There’s a maze of coverage options, exclusions, and costs to navigate, and making the wrong choice can leave your business exposed when it matters most.

In this guide, we’ll focus on how SMB leaders, particularly CFOs and other organizational purchasers, can shop for cyber insurance effectively, avoid common pitfalls, and maximize the benefits of a well-chosen policy.

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